FAQ

Zelquyn is one universal profile for Date, Connect, and Date + Connect. You set what you’re open to, see clearer compatibility context (“Why you match”), and use discovery, live lobbies, and chat — without juggling separate apps for every kind of connection.

Adults 18+ who want real connection with explicit intent. Gaming, creators, travel, networking, and shared interests can be part of your story when they matter to you — nothing is required beyond being genuine about what you want.

Date is for romantic connection. Connect is for non-romantic connection — friendship, gaming, creators, travel, networking, shared interests, and more. Date + Connect means one profile stays open to both, so you’re not forced to pick a single lane forever.

Discover shows one profile at a time. Zelquyn uses soft ranking and compatibility signals to surface stronger fits earlier, but eligible people can still appear later so the experience doesn’t feel empty. Signals are informational — they don’t guarantee chemistry, safety, or a particular outcome. You choose No, Spark, or Yes; when interest is mutual, you match and can message.

Spark is higher-priority, high-intent interest — stronger than a normal like or yes — designed to help you stand out. It does not guarantee a match, reply, visibility, or any outcome. Spark allotments, refill timing, and plan benefits may change over time. Check the latest in-app details before you buy.

No. Messaging is free after a mutual match. Premium is optional paid access to extra features — not a paywall on conversation once you’ve matched.

Premium may include benefits such as more discovery capacity, read receipts, seeing who liked you, and Premium Incognito — depending on your region, platform, and what’s shown at purchase. Details change over time; see Premium in the app after you sign in. Premium does not override moderation and does not guarantee matches, replies, or any outcome.

Yes. You can update openness (Date, Connect, or Date + Connect), interests, prompts, photos, and other profile fields so discovery stays aligned with where you are now.

No. Zelquyn is not a generic dating app or a pure friendship app. It’s one profile that can emphasize dating, Connect (including friendship, gaming, creators, travel, networking, and shared interests), or both together.

Zelquyn includes reporting and blocking and moderation. Depending on your settings, plan, region, or product surface, we may offer additional tools (such as Premium Incognito or visibility options) and safety reminders in some flows. We do not guarantee review, action, or a reply within a specific time. See Trust & Safety and Community standards.

Zelquyn may offer verification options such as email, photo, age, creator, or identity-related checks where available. Badges mean certain steps or checks were completed — they do not guarantee identity, intent, honesty, safety, or future behavior.

You must be 18 or older. Zelquyn is not for minors. We may remove accounts we suspect belong to people under 18.

Use the report and block options from discovery, chat, or profiles where the app provides them. Add helpful context when you report so moderators can assess the situation. Premium status never bypasses moderation.

You can request account deletion from your account or settings area where available. After deletion, we delete or anonymize personal data within a reasonable operational period, except where we must retain limited records for legal, tax, fraud prevention, abuse prevention, dispute handling, or security reasons. Some backups or logs may persist for a short time as part of normal operations.

Paid plans or items may be billed by Zelquyn (including via payment partners such as Stripe) or through an app store (Apple, Google, or similar), depending on where you buy. Subscriptions renew automatically until you cancel before renewal — use account settings or your platform’s subscription center. Taxes and prices may vary by region. See our Terms and the checkout screen before you pay.

Sparks and similar consumables are virtual items with no cash value, are non-transferable, and are generally not refundable once delivered except where required by law or platform policy. See in-app purchase terms before you buy.

No. Premium unlocks features and may change how you experience the product; it does not guarantee matches, replies, visibility, or relationship or friendship outcomes.

Premium Incognito, where available, is designed to reduce your visibility in broad Discover while keeping you visible to people you’ve already sent a Yes or Spark to — so you can step back without disappearing from conversations you’ve already started. Exact behavior may depend on your settings, plan, and product version.

We collect the data needed to run a social discovery and messaging product — account and profile information, discovery and interaction data, messages and media you send, moderation and safety-related records, device and log data, approximate location or region context (such as city or country where you provide it), and payment metadata through providers like Stripe or app stores (not full card numbers). See our Privacy Policy for a full breakdown.

For support or legal and privacy questions, email support@zelquyn.com. For safety concerns, use in-app reporting when possible and include context.